New Orleans, Louisiana
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You are hereTerms and Conditions

Terms and Conditions

Waterbedsplus.Com Terms and Conditions

Legal Disclaimer

Waterbedsplus.Com Is Owned And Operated By F & D Enterprises. Your Purchase Will Appear As Either F & D Enterprises or Waterbedsplus on all Credit Card Transactions. For All Prices And Products, We Reserve The Right To Make Adjustments Due To Errors, Changing Market Conditions, Product Discontinuation or Typographical Errors In Advertisements or Online Web Pages. Waterbedsplus Is Not Responsible For Manufacturer Price Changes. We Reserve The Right To Make Any or All Price Changes At Any Time Without Notice.
There are no returns except for damaged

Please Keep All Packing Material And Documentation In The Event That Your Waterbed or Accessories Have To Be Serviced or Exchanged Due To Manufactuer Defect.

When Will Your Item Arrive:
Some Items Usually Ship Within 24 To 48 Hours. Most Items Will Usually Make Delivery With in Five To Seven Working Days. However Delays Can Occur. Any Item Shipped By Truck or National Courier Service is Curb Side Delivery Only. Inside Delivery Is Available For An Additional Fee.

Description Of Item:
Pictures Of Item Are For Display Purposes Only And May Vary Slightly In Color.

When The Item/Items Arrive:
Waterbedsplus Makes Every Attempt To Ship The Items Ordered In The Best Packaging Available. Some Items Are Bought By Us From The Manufacturer or Distributor In Large Bulk Quantities And Must Be Repacked Into Smaller Shipping Containers or Boxes To Fill Your Order. We Have Multiple Checking Systems In Place To Make Sure That When Your Order Leaves Our Warehouse The Order Contains The Exact Items And Quantities Ordered, And Packaging Is In Good Shape. Some Orders Will Be Shipped Directly To You By The Manufacturer/Distributor. However, Once The Order Leaves Our Warehouse or Manufacturer/Distributor, The Item Is Under The Control Of The Trucking Company. It Is The Customer’s Responsibility To Check The Order/Merchandise When It Arrives. Using Good Common Sense, Inspect The Packaging/Merchandise For Damage. You Must Either Refuse The Order (Serious Visual Damage) or Make A Damage Notation (Slight Damage) On The Shipper’s/Delivers Invoice/Receipt or Electronic UPS/FedEx/Air Born Express Signing Pad. The Trucking Company is Responsible For Any Damage Incurred When shipping Your Order To You. Be Sure That Your Order Is Received In Good Condition Before Signing The Delivery Ticket. The Driver, Will Try To Get You To Sign In A Section That States, ”You Have Received The Order Free of Damage” on The Delivery Ticket. You Must Note The Damage on The Delivery Ticket or You Will Have No Recourse To Collect Damages or Replacement For Your Order. If Your Order Is Received Damaged, Call Waterbedsplus At 1-985-789-8333 As Soon AS Possible. WE Will Help You Work Through The Claim.

Returns And Refunds:
Because Of The Nature of Our Business And The Type Of Merchandise We Sell, Returns and Reimbursement Are Rarely Ever Granted. Bedding Like Under-Ware Has So Many Health Regulations It Makes It Almost Impossible To Resell Used Bedding. We Are An Online Website Business, Which Means A Majority of Our Merchandise Is Shipped Directly To Customers From Manufactures/Distributors. As Soon As Waterbedsplus Places The Order, The Purchase Amount, Plus Shipping Cost Is Deducted From Our Reserve Bank Account. Most Manufacturers or Distributors Have A No Refund or Return Policy. Since Waterbedsplus, Offers Free Shipping on a Large Selection of Our Merchandise And Has Very Little Markup (Visible By Our Low Prices) It Makes It Impossible to Grant Refunds. If The Merchandise Was Damaged By Shipping Please Refer To the Section Above Named, ”When The Item/Items Arrive” To Get Detailed Information on How To Handle Damaged Items. For Defective Merchandise, Please Refer To The Manufacturers, “User Manual”, “Warranty” or “Information Brochure”, For Instructions on How To File a, “Defective Merchandise” Claim. In That Rare Case When Waterbedplus Does Authorize A Return, The Customer Must First Call Customer Service And Get A, “Return Merchandise Authorization (RMA)” Number Before Returning Merchandise. Customer Pays The Original Shipping Cost Plus The Return Shipping Charge. Item must be Returned, In Original Packaging, With All Associated Product Manuals, Parts, Wires, Attachments, And Original Wrappings or Packing Material. Customer Will Be Charged (Or The Amount Will Be Deducted From Refund), or Item Returned (Our Option) To Customer at Customers Expense, If Any Thing Is Missing. No Returns Will Be Accepted When It Arrives At The Waterbedsplus Warehouse Without A Return Merchandise Authorization (RMA) Number. Merchandise Will Be Returned To Customer At Customers Expense. Shippers will Either, Charge The Customer Cash Using “C.O.D.” Option or An Added “Credit Card” Charge For The Return Shipping Cost. There is A 15% Restocking Fee on All Return Merchandise. Please To Avoid any Problems Be sure of Your Mattress or Sheet Sizes (See Our Mattress Size Chart), Style, Color, Type of Use, And Additional Feature/Features You want Before You Order. Waterbedsplus Values All it Customers And Will Do Whatever It Can To Keep It Customers Happy, But To Maintain Our Super Low Prices For All Our customers, We Must Have A Strict Return Policy to Stay In Business. All Special Orders Cannot Be Returned Or A Refund Given.

Privacy Policy
Waterbedsplus Will Not Share Your Names or Personal Information With Anyone Else Except For The Necessary Third Party Business Associates Like Credit Card Companies, Manufactures, or Distributors in Which Transfer of Information Is Necessary To Complete A Customers Order. We May at Times Send Out A Promotional Email to Past Customers or People who Have Contacted Waterpedsplus in The Past To Alert Them of Our Online Promotion Specials. We Are Required By Law To Surrender Any And All Information To Local, State, or Federal law Enforcement or Other Government Agencies When requested By Official Signed Written Documents From A Judge or Court.

Legal Disclaimer:
Seller Hereby Disclaims All Warranties Either Expressed or Implied Warranty of Merchantability or Fitness For A Particular Purpose. This Disclaimer By The Seller In No Way Affects The terms of The Manufacturer's Warranty if Any. Title To Goods Herein Being Purchased Is Retained By The Seller Until Goods Are Paid For By The Purchaser And At That Time Title Passes To Purchaser. If Goods Herein Being Purchased Are Being Purchased For Purposes of Export, Purchaser Must Obtain From The Federal Government Certain Export Documentation Before Shipping To A Foreign Country. In Addition, Manufacturers' Warranties For Exported Goods May Vary or Even Be Null And Void. If You Have Questions, Please Inquire. Any And All Liability Is Only For The Products Purchased.


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