New Orleans, Louisiana
Best Price Guarantee
Buy from us today, and if within 30 days,
you find the same item for less on the web,
we will refund the difference.
Call (985) 789-8333
8am to 10pm CST
7 days a week
Free Shipping on all orders over $100

You are hereReturn Policy

Return Policy

Returns And Refunds:
Because Of The Nature of Our Business And The Type Of Merchandise We Sell, Returns and Reimbursement Are Rarely Ever Granted. Bedding Like Under-Ware Has So Many Health Regulations It Makes It Almost Impossible To Resell Used Bedding. We Are An Online Website Business, Which Means A Majority of Our Merchandise Is Shipped Directly To Customers From Manufactures/Distributors. As Soon As Waterbedsplus Places The Order, The Purchase Amount, Plus Shipping Cost Is Deducted From Our Reserve Bank Account. Most Manufacturers or Distributors Have A No Refund or Return Policy. Since Waterbedsplus, Offers Free Shipping on a Large Selection of Our Merchandise And Has Very Little Markup (Visible By Our Low Prices) It Makes It Impossible to Grant Refunds. If The Merchandise Was Damaged By Shipping Please Refer To the Section Above Named, ”When The Item/Items Arrive” To Get Detailed Information on How To Handle Damaged Items. For Defective Merchandise, Please Refer To The Manufacturers, “User Manual”, “Warranty” or “Information Brochure”, For Instructions on How To File a, “Defective Merchandise” Claim. In That Rare Case When Waterbedplus Does Authorize A Return, The Customer Must First Call Customer Service And Get A, “Return Merchandise Authorization (RMA)” Number Before Returning Merchandise. Customer Pays The Original Shipping Cost Plus The Return Shipping Charge. Item must be Returned, In Original Packaging, With All Associated Product Manuals, Parts, Wires, Attachments, And Original Wrappings or Packing Material. Customer Will Be Charged (Or The Amount Will Be Deducted From Refund), or Item Returned (Our Option) To Customer at Customers Expense, If Any Thing Is Missing. No Returns Will Be Accepted When It Arrives At The Waterbedsplus Warehouse Without A Return Merchandise Authorization (RMA) Number. Merchandise Will Be Returned To Customer At Customers Expense. Shippers will Either, Charge The Customer Cash Using “C.O.D.” Option or An Added “Credit Card” Charge For The Return Shipping Cost. There is A 15% Restocking Fee on All Return Merchandise. Please To Avoid any Problems Be sure of Your Mattress or Sheet Sizes (See Our Mattress Size Chart), Style, Color, Type of Use, And Additional Feature/Features You want Before You Order. Waterbedsplus Values All it Customers And Will Do Whatever It Can To Keep It Customers Happy, But To Maintain Our Super Low Prices For All Our customers, We Must Have A Strict Return Policy to Stay In Business. All Special Orders Cannot Be Returned Or A Refund Given.


hit counters
hit counter